Survey & Data Support Officer

We are currently recruiting for a Survey & Data Support Officer to support a local project combining field-based survey work with administrative duties.

This is a varied role ideal for someone who enjoys being out and about as well as working with data.

The Role
The main focus of this position will be conducting face-to-face bus surveys with members of the public across Kettering, alongside supporting administrative tasks.

Key responsibilities include:

• Conducting bus surveys in person with the general public
• Engaging confidently with passengers and building rapport quickly
• Accurately recording survey responses
• Supporting data entry and admin tasks
• Working with Excel, Word, and specialist systems
• Converting bus stop codes and updating records
• Assisting with clearing outstanding data and survey information

Working Hours
This role requires flexibility, including:

• A variety of start times
• Evening and weekend work
• Hours dependent on survey schedules and routes

About You

We are looking for someone who is:

• Confident and comfortable speaking to the public
• Friendly, approachable, and able to build trust quickly
• Detail-focused with strong data accuracy skills
• Experienced in data entry and administrative work
• Proactive and able to meet deadlines
• Comfortable using Microsoft Office (Excel, Word)

Additional Information

• Some admin tasks may be completed from home
• The role is primarily field-based, so flexibility is essential
• Immediate start available

If you enjoy a mix of people-facing work and admin tasks and are happy working flexibly, we’d love to hear from you.