Weighbridge Operator

***We Urgently Require a Weighbridge Operator on the Isle of Wight***

Job Specification

In this role you will provide efficient and effective weighbridge operation. This involves ensuring that all vehicles carrying waste or recyclables are weighed as they both enter & exit the facility and accurately recording this information. This is an administration role and we are looking for someone who is experienced in using Microsoft Excel.

Role Responsibilities:

• Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required
• Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site
• To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner – dealing courteously with complaints and enquiries
• Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times
• Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate
• To undertake routine computer and weighbridge alterations or adjustments where possible to do so in accordance with procedures
• Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems
• Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE

The Person:

• Customer service background (desirable)
• Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them.
• Handling and processing auditable information
• Experience of maintaining compliance of paperwork
• Handling card payments from customers and members of the public
• Experience of dealing with customer complaints and escalating appropriately
• Able to work effectively alone or as part of a team